AIDAPT product
Caity - the platform we use to take AI to production
GDPR- and AI Act-compliant AI agents, integrated with your systems, in production. For more information visit the dedicated site.
Where Caity is already in production
Examples of the most common real use cases on which we have taken customers from POC to production.
Conversational customer care
Agents that answer recurring tier-1 requests, route complex cases, reduce waiting time.
Order management
Following structured rules defined by the company, AI agents can be configured to create quotes, process orders, transfer them between different ERPs, classify and route document flows.
Document analysis
Automated reading of payslips, shipping notes, contracts and structured documents with data extraction and rule-based validation.
Conversational recommendation
Product suggestions to end customers through natural dialogue, not static filters. Products loaded based on the conversation.
Employee onboarding
An AI assistant that answers new hires' questions on policies, procedures and internal systems.
Advanced planning
Multiple AI assistants cooperate emulating a repetitive business activity to reach a defined goal, always with final human supervision.
